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patient surveyWe would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it should’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample.   We would like to encourage applications from protected characteristic groups as defined by the Equalities Act 2010 including disability, gender reassignment, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

Noticeboard

In partnership with our Patient Reference Group we have developed an action plan to improve and introduce new services at Library House Surgery.  For more information click here

 

Your Opinions Matter

We would like to hear your opinions about Library House Surgery. 

Would you like to join our Patient Reference Group (PRG)?  For more information click here 

 

 

We are now able to offer Yellow Fever Vaccinations - Click  to view information on our Travel Clinic


Did Not Attend  (New policy)

Click for details

If you Can’t Attend, don’t become a Did Not Attend - DNA

If you are unable to attend your appointment please ensure you cancel it.  By canceling your appointment we will be able to re-allocate clinician time to another patient.

Canceling an Appointment

By Phone - 01257 262 081

Email Click Here to go to the email cancellation section of our website

In Person – Please speak to a member of our reception team

 

 
NHS ChoicesDepartment of HealthMy Surgery Website