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Practice Survey Reporting

Patient Reference Group Annual Report 2012

Thank you to everyone who signed up to join our Patient Reference Group, completed questionnaires and attended PRG meetings at Library House Surgery.  The feedback you have provided has helped us, in partnership with a sub group of the PRG, to develop an action plan.  The action plan will put in place new services or improve on exiisting services at Library House Surgery .

We had an overwhelming response to our patient questionnaire.  Over 230 patients completed the questionnaire and provided valuable feedback.

The PRG Annual report provides information on how we setup the PRG and the steps we took to agree on an action plan.

The report is available below in a number of different formats including audio (MP3)  To be able to view the report you will need Adobe Acrobat Reader .  If you don't have Adobe Acrobat Reader you can download it by clicking here.

Click any of the below items to view
 
IF you would like to leave any feedback or have any questions relating to the PRG and the action plan please email them to 
 


Noticeboard

Your Opinions Matter

We would like to hear your opinions about Library House Surgery. 

Would you like to join our Patient Reference Group (PRG)?  For more information click here 

 

 

We are now able to offer Yellow Fever Vaccinations - Click  to view information on our Travel Clinic


Did Not Attend  (New policy)

Click for details

If you Can’t Attend, don’t become a Did Not Attend - DNA

If you are unable to attend your appointment please ensure you cancel it.  By canceling your appointment we will be able to re-allocate clinician time to another patient.

Canceling an Appointment

By Phone - 01257 262 081

Email Click Here to go to the email cancellation section of our website

In Person – Please speak to a member of our reception team

 

 
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